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Search for answers to your questions by entering keywords below, or look through our knowledge base.

  1. Help Center
  2. Video

Video

Cable TV, IPTV, Video On Demand, and watchTVeverywhere

IPTV

  • Enable Closed Captions
  • Connecting Your Equipment
  • What is IPTV?
  • How do I know if my service is IPTV?
  • How do I program the remote to work the TV?
  • TV will come on but not the set-top box
See all 7 articles

Troubleshooting

  • Channel Scan on Element TV
  • How to Perform a Channel Scan
  • Video Troubleshooting Checklist
  • No Sound on certain channels or Audio in foreign language
  • Audio issues with surround sound
  • My IPTV displays "No Signal"

Channel Lineups

  • IPTV - Covington, Crenshaw, Montgomery, and Pike Counties
  • IPTV - Coffee, Dale, Geneva, and Houston Counties
  • IPTV Business - Covington, Crenshaw, Montgomery, and Pike Counties
  • IPTV Business - Coffee, Dale, Geneva, and Houston Counties
  • Digital - Crenshaw and Pike Counties
  • Digital - Coffee & Dale Counties
See all 7 articles

Equipment

  • Remote Controls - User Guides
  • DCX Digital Boxes - User Guides
  • DCH and DCT Digital Boxes - User Guides
  • i-Guide
  • Quick Reference for NOVA Remote
  • Quick Reference for URC4 Remote

WatchTVEverywhere

  • watchTVeverywhere FAQs
  • Using Your watchTVeverywhere Account - Computer
  • Using Your watchTVeverywhere Account - Connected Device
  • Register for watchTVeverywhere
  • WTVE Channel Lineup
  • Device Compatibility for WTVE Channels
See all 8 articles

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