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ALERT - Digital Transition for Analog Customers


Troy Cable will begin transitioning its analog video TV service to high-quality digital TV service. As part of this transition, only TVs with a digital QAM tuner or digital box will be able to view the new digital lineup.

When do I need to re program my TV to view the new channel lineup?
You should plan to program your TV immediately. Until a channel search or auto program is performed, your new digital TV lineup will not be viewable.

 How do I program my TV to view digital channels?

• Most QAM tuner TVs have a "Channel Search" or "Auto Program" function that will automatically scan the incoming signals and detect the ones that are available. It may be necessary to do a channel search before your TV will allow you to tune to a specific channel.

1. Go into the TV Menu and select “Set Up”

2. Look for and select an option similar to “Channel Search” or “Auto Program”

3. The TV will automatically begin searching to identify all available channels

4. After this auto search is completed, there should be approximately 60-70 digital channels available for viewing (if the TV has an internal QAM tuner). If no digital channels are available, it is likely the TV does not have a QAM tuner.

What is a QAM tuner and how do I know if my TV has one?

A QAM tuner allows your TV to tune to the digital channels. Most, but not all, TVs that were made after 2006 have a QAM tuner built in. Most Samsung, Sony, Sharp, Panasonic, Toshiba, and Visio models have a built in QAM tuner. Brands like Westinghouse, Colby, Element, or other lower end brands may not have the QAM tuner. These are only a few examples. Please be sure to check for a QAM tuner when considering a specific TV model.

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