Area for Work: IPTV – All Areas
Reason for Outage: Troy Cable will schedule Amino IPTV set top boxes to reboot in order to upgrade firmware for improved stability
Projected Outage: Set top boxes will be down for 3-5 minutes while the box upgrades the firmware.
It is possible that some boxes will lose connectivity and you may see an error "failed to connect to coax bridge".
If this happens, power cycle the box(es) to restore service. Call our Help Desk at 770-4357 or email firstname.lastname@example.org if you need assistance.
Maintenance Begin: Tuesday 04/02/2019 12:00:00 AM Central
Maintenance End: Tuesday 04/02/2019 06:00:00 AM Central
Please be aware that the duration is an estimate and not a guarantee of actual impact.