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    04-02-2019 -- Maintenance Window for IPTV

    Area for Work: IPTV – All Areas

    Reason for Outage:  Troy Cable will schedule Amino IPTV set top boxes to reboot in order to upgrade firmware for improved stability

    Projected Outage: Set top boxes will be down for 3-5 minutes while the box upgrades the firmware.

    It is possible that some boxes will lose connectivity and you may see an error "failed to connect to coax bridge". 

    If this happens, power cycle the box(es) to restore service. Call our Help Desk at 770-4357 or email support@troycable.com if you need assistance.   

    Maintenance Begin:  Tuesday  04/02/2019 12:00:00 AM Central 

    Maintenance End: Tuesday 04/02/2019 06:00:00 AM Central

    Please be aware that the duration is an estimate and not a guarantee of actual impact.

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