https://virtacore.redcondor.net/console/
Personal Dashboard
The GreyMail Personal Dashboard is a web-based interface for managing all your messaging security services. Depending on the services to which you have subscribed, you can configure, and maintain your Email Filter (EMF) and access your mail when Email Continuity is enabled from this page.
The Personal Dashboard has four tabs:
- Messages: View, delete, and release filtered messages.
- Settings: Manage your Spam Digest settings, such as frequency, format, content, and sort order.
- Policies: Manage your filter settings.
- Status: Reports of your mailbox name, aliases, digest status, digest history, and monthly activity.
Messages Tab 
The Messages tab allows you to review, release, delete or download messages that were caught and put in your quarantine. If enabled by your administrator, you can toggle between viewing inbound or outbound quarantined messages.
When Email Continuity is licensed and enabled a Messages-Inbox tab appears allowing you to review, reply, forward, compose or download messages spooled on the system while your mail server is offline.
| To ... | You ... | |
|---|---|---|
| view inbound messages | select the inbound icon. |  |
| view outbound messages | select the outbound icon. |  |
| access your Email Continuity Inbox | click on the Inbox icon. |  |
| release a message | select one or more messages from the message list and click the envelope release icon. Use Shift+Click to select adjacent messages. Use Ctrl+Shift to select non-adjacent messages. |  |
| delete a message | select one or more messages from the message list and click on the envelope delete icon. Use Shift+Click to select adjacent messages. Use Ctrl+Shift to select non-adjacent messages. |  |
| download a message | select a message from the message list and click the icon to download the message to your computer. |  |
| To ... | You ... | |
|---|---|---|
| view a message | select a message from the message list. | |
| search messages | enter text in the search box next to the magnifier icon. The search includes all message fields displayed on the screen. |  |
| change the column sort order | select the column title to toggle the sort order between ascending and descending. | |
| display different message attributes | select the column title, then click the downward triangle on its right. Click Columns, then select or clear the check box of the attributes to display. |  |
| update the message list | click on the refresh icon. |  |
Settings Tab
The Digest Settings tab allows you to configure your digest settings.
| Settings | Description |
|---|---|
| Delivery Frequency | How often digests are generated:
|
| Report Format | How the digests are formatted:
|
| Report Content | What the digests will contain:
|
| Order List By | How the digest is sorted:
|
| Time Zone | User's time zone. The time zone is used in the date and time display in the Messages tab. |
Policies Tab
The Policies tab allows you to configure how different types of messages are processed.
Classifications
| Type | Description |
|---|---|
| Spam | Unwanted mail |
| Virus | Mail containing malware |
| Phishing | Fraudulent email that tries to trick you into revealing personal information |
| Adult Spam | Mail that contains sexually explicit text or graphics, or sells sex enhancement products |
| BOT | Messages of this type come from a Bot, a compromised or infected PC that has sent spam |
| Foreign | The character set of the message is non-English |
| Attachments | The message contains one or more attachments |
| Junk | Unsolicited or bulk advertising |
Actions
| Type | Description |
|---|---|
| Allow | An allowed message skips all spam filtering. |
| Markup | A marked up message has a tag added to its subject line. The tag can be used in your email client rules for filtering and storing. |
| Quarantine | A quarantined message is stored for 35 days and then deleted. |
| Block | A blocked message is dropped before delivery and is not quarantined. |
Disposition Setting for Foreign
Mail with the character sets of the languages in the list are filtered according to the Action chosen. Right click on one or more selected rows to remove or update. If languages are removed from the list they can be added back by selecting the language and action and clicking on the plus sign.
Disposition Setting for Attachment
Mail with attachment file types in the list are filtered according to the Action chosen. Right click on one or more selected rows to remove or update. To add new file type to the list, enter the file extension, select the action and click on the plus sign.
Administrator Settings
The filter settings configured by the administrator for your domain are tagged with the Administrator Settings icon. These settings can not be removed but they can be modified if permitted.
Filter by Sender
Enter an email address, domain, or IP address and click the plus sign to add a sender to the Friends (whitelist) or Enemies (blacklist) list. Select one or more rows and click on the minus sign to remove senders from the list.
- Friends: Mail from these addresses and domains will not be filtered for spam.
- Enemies: Mail from these addresses and domains will be quarantined.
Status Tab
The Status tab is a read-only page that lets you:
- Review your primary email address and aliases
- See the last time your digest was sent
- View the number of messages quarantined since the start of email filtering, in text and graphical format
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