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    Manage SPAM through GreyMail

    GreyMail SPAM filtering

    https://virtacore.redcondor.net/console/

    Personal Dashboard

    The GreyMail Personal Dashboard is a web-based interface for managing all your messaging security services. Depending on the services to which you have subscribed, you can configure, and maintain your Email Filter (EMF) and access your mail when Email Continuity is enabled from this page.

    The Personal Dashboard has four tabs:

    • Messages: View, delete, and release filtered messages.
    • Settings: Manage your Spam Digest settings, such as frequency, format, content, and sort order.
    • Policies: Manage your filter settings.
    • Status: Reports of your mailbox name, aliases, digest status, digest history, and monthly activity.

    Messages Tab     Watch a Demo

    The Messages tab allows you to review, release, delete or download messages that were caught and put in your quarantine. If enabled by your administrator, you can toggle between viewing inbound or outbound quarantined messages.

    When Email Continuity is licensed and enabled a Messages-Inbox tab appears allowing you to review, reply, forward, compose or download messages spooled on the system while your mail server is offline.

    To ...You ...
    view inbound messages select the inbound icon. Inbound
    view outbound messages select the outbound icon. Outbound
    access your Email Continuity Inbox click on the Inbox icon. Updale List
    release a message select one or more messages from the message list and click the envelope release icon. Use Shift+Click to select adjacent messages. Use Ctrl+Shift to select non-adjacent messages. Release Icon
    delete a message select one or more messages from the message list and click on the envelope delete icon. Use Shift+Click to select adjacent messages. Use Ctrl+Shift to select non-adjacent messages. Delete Icon
    download a message select a message from the message list and click the icon to download the message to your computer. Download Icon
    To ...You ...
    view a message select a message from the message list.  
    search messages enter text in the search box next to the magnifier icon. The search includes all message fields displayed on the screen. Search Box
    change the column sort order select the column title to toggle the sort order between ascending and descending.  
    display different message attributes select the column title, then click the downward triangle on its right. Click Columns, then select or clear the check box of the attributes to display. Triangle Icon
    update the message list click on the refresh icon. Updale List

     

    Settings Tab     Watch a Demo

    The Digest Settings tab allows you to configure your digest settings.

    SettingsDescription
    Delivery Frequency How often digests are generated:
    • Never
    • Daily
    • Weekly (on Monday)
    Report Format How the digests are formatted:
    • HTML
    • Plain Text
    • Multipart
    Report Content What the digests will contain:
    • Summary
    • Green Zone
    • Yellow & Green Zones
    • Red, Yellow & Green Zones
    Order List By How the digest is sorted:
    • Date & Time
    • Size
    • Sender
    • Subject
    Deselect the Ascending check box to sort in descending order.
    Time Zone User's time zone. The time zone is used in the date and time display in the Messages tab.

     

    Policies Tab     Watch a Demo

    The Policies tab allows you to configure how different types of messages are processed.

    Classifications

    TypeDescription
    Spam Unwanted mail
    Virus Mail containing malware
    Phishing Fraudulent email that tries to trick you into revealing personal information
    Adult Spam Mail that contains sexually explicit text or graphics, or sells sex enhancement products
    BOT Messages of this type come from a Bot, a compromised or infected PC that has sent spam
    Foreign The character set of the message is non-English
    Attachments The message contains one or more attachments
    Junk Unsolicited or bulk advertising

    Actions

    TypeDescription
    Allow An allowed message skips all spam filtering.
    Markup A marked up message has a tag added to its subject line. The tag can be used in your email client rules for filtering and storing.
    Quarantine A quarantined message is stored for 35 days and then deleted.
    Block A blocked message is dropped before delivery and is not quarantined.

    Disposition Setting for Foreign

    Mail with the character sets of the languages in the list are filtered according to the Action chosen. Right click on one or more selected rows to remove or update. If languages are removed from the list they can be added back by selecting the language and action and clicking on the plus sign.

    Disposition Setting for Attachment

    Mail with attachment file types in the list are filtered according to the Action chosen. Right click on one or more selected rows to remove or update. To add new file type to the list, enter the file extension, select the action and click on the plus sign.

    Administrator Settings

    Administrator Settings IconThe filter settings configured by the administrator for your domain are tagged with the Administrator Settings icon. These settings can not be removed but they can be modified if permitted.

    Filter by Sender

    Enter an email address, domain, or IP address and click the plus sign to add a sender to the Friends (whitelist) or Enemies (blacklist) list. Select one or more rows and click on the minus sign to remove senders from the list.

    • Friends: Mail from these addresses and domains will not be filtered for spam.
    • Enemies: Mail from these addresses and domains will be quarantined.

     

    Status Tab   Watch a Demo

    The Status tab is a read-only page that lets you:

    • Review your primary email address and aliases
    • See the last time your digest was sent
    • View the number of messages quarantined since the start of email filtering, in text and graphical format
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